{"id":119,"date":"2021-04-20T11:39:24","date_gmt":"2021-04-20T11:39:24","guid":{"rendered":"https:\/\/shop.persu.rs\/poruci-pokupi\/?page_id=119"},"modified":"2022-03-09T08:15:09","modified_gmt":"2022-03-09T08:15:09","slug":"reklamacije","status":"publish","type":"page","link":"https:\/\/shop.persu.rs\/poruci-pokupi\/reklamacije\/","title":{"rendered":"Reklamacije"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"119\" class=\"elementor elementor-119\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dc06c01 elementor-hidden-tablet elementor-hidden-phone elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dc06c01\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 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class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"\">\t\t<div class=\"elementor-carousel-image\" role=\"img\" aria-label=\"Online shop_\" style=\"background-image: url(&#039;https:\/\/shop.persu.rs\/poruci-pokupi\/wp-content\/uploads\/2022\/02\/Online-shop_.png&#039;)\">\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"\">\t\t<div class=\"elementor-carousel-image\" role=\"img\" aria-label=\"CASHBACK\" style=\"background-image: url(&#039;https:\/\/shop.persu.rs\/poruci-pokupi\/wp-content\/uploads\/2022\/02\/CASHBACK.png&#039;)\">\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"\">\t\t<div class=\"elementor-carousel-image\" role=\"img\" aria-label=\"PerSu poklon\" style=\"background-image: url(&#039;https:\/\/shop.persu.rs\/poruci-pokupi\/wp-content\/uploads\/2022\/02\/PerSu-poklon.png&#039;)\">\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"\">\t\t<div class=\"elementor-carousel-image\" role=\"img\" aria-label=\"Penny Back (2)\" style=\"background-image: url(&#039;https:\/\/shop.persu.rs\/poruci-pokupi\/wp-content\/uploads\/2022\/02\/Penny-Back-2.png&#039;)\">\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"\">\t\t<div class=\"elementor-carousel-image\" role=\"img\" aria-label=\"Belkino\" style=\"background-image: url(&#039;https:\/\/shop.persu.rs\/poruci-pokupi\/wp-content\/uploads\/2022\/02\/Belkino.png&#039;)\">\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"\">\t\t<div class=\"elementor-carousel-image\" role=\"img\" aria-label=\"Delikato\" style=\"background-image: url(&#039;https:\/\/shop.persu.rs\/poruci-pokupi\/wp-content\/uploads\/2022\/02\/Delikato.png&#039;)\">\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"\u041f\u0440\u0435\u0442\u0445\u043e\u0434\u043d\u0430\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"\u0421\u043b\u0435\u0434\u0435\u045b\u0438\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-131a026 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"131a026\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9e39d0c\" data-id=\"9e39d0c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8e5ce1d elementor-widget elementor-widget-heading\" data-id=\"8e5ce1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Povrat\/Reklamacija robe<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0af63b elementor-widget elementor-widget-text-editor\" data-id=\"d0af63b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>U slu\u010daju da imate bilo kakvu reklamaciju na proizvod ili na\u0161u uslugu, budite slobodni da nas kontaktirate, uvek smo spremni da re\u0161imo svaku situaciju.<\/p>\n<p>Kupac mo\u017ee da izjavi reklamaciju prodavcu radi ostvarivanja svojih prava iz Zakona o za\u0161titi potro\u0161a\u010da, kao i zbog pogre\u0161no obra\u010dunate cene i drugih nedostataka.<\/p>\n<p>Kupac mo\u017ee da izjavi reklamaciju telefonom putem call centra na broj 0800\/030-030, elektronskom po\u0161tom na shoppersu@bbtrade.rs, pisanim putem na adresu AD BB Trade , Beogradska 11, 23000 Zrenjanin ili elektronskim putem, uz dostavu ra\u010duna na uvid ili drugog dokaza o kupovini (kopija ra\u010duna) i to u slede\u0107im slu\u010dajevima:<br>\u2022 isporuka robe koja nije poru\u010dena<br>\u2022 isporuka robe koja nije saobrazna robi koja je poru\u010dena<br>\u2022 isporuka robe koja ima gre\u0161ku ili o\u0161te\u0107enja koja nisu nastala u transportu<br>\u2022 neisporuka robe<\/p>\n<p>AD BB Trade vodi evidenciju primljenih reklamacija i elektronskim putem izdaje potvrdu o prijemu reklamacija kao i rok za re\u0161avanje reklamacije.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86065bd elementor-widget elementor-widget-text-editor\" data-id=\"86065bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span style=\"color: #db2340;\"><a style=\"color: #db2340;\" href=\"https:\/\/shop.persu.rs\/poruci-pokupi\/wp-content\/uploads\/2021\/04\/persushop-reklamacija-potrosaca.pdf\">Kliknite ovde kako biste preuzeli dokument za izjavu reklamacije.<\/a><\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Previous Next Povrat\/Reklamacija robe U slu\u010daju da imate bilo kakvu reklamaciju na proizvod ili na\u0161u uslugu, budite slobodni da nas kontaktirate, uvek smo spremni da re\u0161imo svaku situaciju. Kupac mo\u017ee da izjavi reklamaciju prodavcu radi ostvarivanja svojih prava iz Zakona o za\u0161titi potro\u0161a\u010da, kao i zbog pogre\u0161no obra\u010dunate cene i drugih nedostataka. Kupac mo\u017ee da [&hellip;]<\/p>\n","protected":false},"author":595,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-119","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"Povrat\/Reklamacija robe U slu\u010daju da imate bilo kakvu reklamaciju na proizvod ili na\u0161u uslugu, budite slobodni da nas kontaktirate, uvek smo spremni da re\u0161imo svaku situaciju. 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Kupac mo\u017ee da izjavi reklamaciju prodavcu radi ostvarivanja svojih prava iz Zakona o za\u0161titi potro\u0161a\u010da, kao i zbog pogre\u0161no obra\u010dunate cene i drugih nedostataka. 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